Boulevard Calle Vialidad Paseo Mujeres TRS Coral Hotel
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
7.8
Location
7.2
Service
8.8
Dining
7.6
Guest reviews
7.8/10
based on 5 reviews
8.5
8.5/10 based on 639 reviews
Joseph
United States,
April
2024
7.8/10
I had a mixed experience at this hotel. The rooms were fantastic - high standard and upscale, but the view of the noisy pool next door with kids playing non-stop was a downside. The service was exceptional, with the staff going above and beyond to help us out. The location was beautiful but quite far from the city and lacked a refreshing breeze. The dining was a highlight with delicious options and freshly baked bread, yet the distance from the beach and lack of breeze were a drawback.
Rooms
8.0
The rooms were top-notch, very high standard and upscale.
Service
9.0
The service was outstanding, the staff worked hard to resolve any issues and were very helpful.
Location
7.0
The location was beautiful but quite distant from the city, and lacked a refreshing breeze being away from the beach.
Dining
8.0
Dining was a delight with a superb selection including healthy and continental breakfast options.
Facilities
7.0
The facilities were well-maintained, offering a pleasant dining experience and close to the beach.
Stephen
United Kingdom,
April
2024
7.8/10
I had a fantastic stay at the hotel! The rooms definitely exceeded our expectations and were across the lagoon from the family section with kids. Although they came with a complimentary bottle of alcohol, there was a strong smell of mildew, especially when the A/C was not on.
Rooms
8.0
The rooms were clean and comfortable, exceeding our expectations.
Service
9.0
The service was excellent, especially around the pool. Despite needing lessons in empathy and customer service, the staff, like our butlers Gin and Alicia, were amazing and made our stay memorable.
Location
7.0
The location was very nice, away from the beach so it can be calm, but also not receiving the usual breeze. However, it is big enough to avoid feeling crowded and provides a nice setting like the Cancún hotels area.
Dining
6.0
The dining experience, particularly at Capricho, was delicious, but the variety in the restaurants and buffet was lacking. I enjoyed some European bread during my stay.
Facilities
9.0
The facilities were great, with fantastic options for room service, car hire, and housekeeping.
Carl
United States,
January
2024
8.8/10
The hotel had a strong smell of mildew in the rooms initially, but they were of very high standard. The service was exceptional, with staff working hard to cater to every need. The location was outstanding, although there was some distance from specialty restaurants. The dining experience was amazing at Capricho, offering some of the best dishes. Overall, the facilities were beautiful and well-maintained.
Rooms
8.0
The rooms were initially accompanied by a strong smell of mildew, but they were of very high standard.
Service
9.0
The staff worked really hard and were attentive to all needs without guests having to lift a finger.
Location
9.0
The location was outstanding and big enough not to feel crowded.
Dining
9.0
The dining experience at Capricho was amazing, offering some of the best dishes.
Facilities
9.0
The facilities were beautiful and well-maintained.
Elizabeth
United Kingdom,
December
2023
8.6/10
I had a wonderful stay at La Boheme! The facilities and rooms were perfect and just as described. The staff was the friendliest, and the location was stunning and well manicured, offering a peaceful retreat. The dining experience was very good, and the on-site facilities were top-notch. However, the hotel was a bit distant from the city, although it was exactly what I was looking for.
Rooms
9.0
The rooms were clean, comfortable, and spacious.
Service
8.0
The staff around the pool were friendly and accommodating.
Location
9.0
The immaculate surroundings of the hotel provided a beautiful and serene atmosphere.
Dining
8.0
The dining experience at Capricho was very good with a wide selection of delicious dishes.
Facilities
9.0
The facilities at La Boheme were luxurious and well-maintained.
Daniel
United States,
July
2023
6.2/10
The hotel gave us a property at the main check-in building far from the ocean with a room where guests can see right into. The rooms overlooked the pool of the partner hotel next door where kids were screaming and playing from dusk till dawn, but they did provide a complimentary bottle of alcohol.
Rooms
6.0
The rooms were decent but had a view of the neighboring hotel's pool with noisy children. The complimentary bottle of alcohol was a nice touch.
Service
9.0
The service was fantastic, and the staff, like our butlers Gin and Alicia, were amazing.
Location
5.0
The hotel was distant from the city and away from the beach, making it inconvenient. It took a long time to travel to places of interest.
Dining
7.0
The dining experience was just okay, with highlights in the healthy and continental breakfast. The food at Palladium was top-notch.
Facilities
5.0
The property offers a variety of services like room service, car hire, housekeeping, and shops. However, the location is far from the city center and the beach.
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